Title
Ext.
Mobile
Josh Police
Individual Solutions Sales Support Team
EVP Distribution & Business Development
265
245
781-789-0150
Contact
Title
Service Area
Ext.
Mobile
Dave Cirulis
Fred Graef
Jeff Jacoby
Lesley Schafer
Marie Lackey
Steve Marquis
Sales VP
Sr. RSD
Sr. RSD
Sr. RSD
Sr. RSD
Sr. RSD
National Accounts
DC, DE, MD, NJ, NY, E. PA, VA, WV
AR, LA, OK, TX
IN, KY, MI, OH, W. PA
AL, FL, MS, TN
NC, SC
626
619
622
627
623
523
847-650-5051
410-294-2552
214-454-4505
248-219-6081
205-229-8832
704-516-9997
Contact
Title
Service Area
Ext.
Mobile
Nicholas Barishian
Andy McLean
Nicole Girard
Ty Conder
Anthony Spencer
John Moody
VP, Individual Solutions
VP, Workplace Solutions
Director of Client Relations (MA Municipals)
VP, Small Business Solutions
RSD
RSD
New England
New England
New England
Georgia
North Florida
374
505
689
267
231
313
508-400-1702
508-365-8855
203-395-8145
401-636-2761
678-863-3678
904-228-5503
Contact
Title
Ext.
Mobile
Bob Dignazio
Allie DeFlaminis
Anthony Rodas
Doug Martin
Fred Snow
Jim Walsh
Tom Rome
Tiffany Baker
VP, Business Development
Director, Internal Sales
Internal Sales Coordinator
Internal Sales Coordinator
Internal Sales Coordinator
Internal Sales Coordinator
Internal Sales Coordinator
Internal Sales Coordinator
382
365
366
302
309
255
242
421
617-646-9081
774-226-6443
Contact
Customer Service
Premium Services
Special Billing
Issue (Group & Worksite)
GA Individual
Group Services (Group Accounting & Issue)
Contact
Title
Ext.
Joanne King
Joe Parawan
Katie Whalen
Christina Cruz
Implementation Support
Implementation Support
Implementation Support
Implementation Support
465
356
257
551
Commissions
Compliance
Producer Contracting
Producer commission related matters
Compliance related matters
Producer contracting/onboarding matters
Term Life, AD&D, Short-Term (RGA) & Long-Term Disability (DRMS)
Contact
Title
Telephone
Group Services
Heidi Rougeau
Lindsay Beauvais
Enrollment/Eligibility, Certificate, Conversion, or Portability Request, Schedule A – 5500’s, General Questions
Supervisor, Billing & Service
Supervisor, Issue
Ext. 700
Ext. 593
Ext. 587
Permanent Life, Accident, Critical Illness, Short & Long Term Disability (EDO/EDOP)
Contact
Title
Fax
Telephone
Client Services: English
Client Services: Spanish
Elisa Calley
Nichole Connolly
Karen Santorelli
Erica Drury
TBD
Marisol Gomez
Director, New Business Issue & Fulfillment
Supervisor, Issue
Supervisor, Billing
Supervisor, Billing
Supervisor, Customer Assistance
Director, Customer Care Team
F: 781-770-0441
F: 781-770-0441
Ext. 222
Ext. 223
Ext. 511
Ext. 233
Ext. 334
Ext. 209
Ext. 413
Integrated Cases (All Products )
Contact
Title
Telephone
Claim Services
Claim kits can be found here. Please follow the instructions on the claim kits when completing and sending claims to Boston Mutual. Below are service contact phone and fax numbers that may be used in the event an employee needs to contact Boston Mutual Life.
Contact
General Contact Line
Cyndy Peterson
Becky Johnson
Robert Wood
Life & Critical Illness & Short-Term (RGA) Disability Claims
Accident Claims
BML/AFA Disability Claims
BML/DRMS Long-Term Disability Claims
BML/GRP Disability Claims
Title
Second VP, Claims
Manager, Life Claims
Manager, Health & Disability Claims
Fax
F: 781-770-0492
F: 781-770-0492
F: 781-770-0492
F: 781-770-0492
F: 781-770-0492
F: 888-453-5127
F: 888-594-5729
F: 207-766-3448
F: 855-864-0530
Telephone
Ext. 683; T: 877-212-2950
Ext. 350
Ext. 251
Secure Email: Sensitive information should be emailed securely to the appropriate area through our website at https://portal.bostonmutual.com/family/EmailUsLogin.aspx
Policy Service: Email completed service forms to mailteam@bostonmutual.com
Issue Service: Email completed applications to issueapplications@bostonmutual.com
Agent Web: Stay in touch with what’s happening at Boston Mutual Life Insurance. Log on to our Agent Web to review our sales and business practices, access your commission statements and other useful producer information. Just follow these simple steps:
1. Navigate to Agent Web here.
2. From the Agent Web log in Screen, enter your username which is your payroll number. If you are not sure of your payroll number, please check your commission statement or the top of your check stub where it reads “file no.” Use only use the last 5 numbers, dropping the zero at the beginning.
3. If you need to have your password reset, please send an email to salesoperations@bostonmutual.com.