Who Should I Call?

Contact

Title

Ext.

Email

Josh Police

Dave Cirulis

Ty Conder

Andy McLean 

Marie Lackey 

Nick Barishian 

Allie DeFlaminis

EVP Distribution

VP Workplace Solutions & National Accounts

VP East

VP Northeast

VP Central

VP Individual Solutions & Internal Sales

Director Onboarding & Enrollment Success

265

346

267

505

623

374

365

Contact

Title

Service Area

Ext.

Email

Steven Marquis – East Region

Fred Graef – East Region

Anthony Spencer – East Region

Daniel King – East Region

Anna Vratsinas – East Region

Bill Neely – East Region

Nicole Girard – Northeast Region

Frederick Snow – Northeast Region

Kevin Schuler – Northeast Region

Jeff Jacoby – Central Region

Barry Parks – Central Region

Darryl Samuels – Central Region

Eric Pointer – Central Region

Bielka Perez – National Accounts

Senior Regional Sales Director

Senior Regional Sales Director

Regional Sales Director

Regional Sales Director

Regional Sales Director

Regional Sales Director

Director of Client Relations

Regional Sales Director

Regional Sales Director

Senior Regional Sales Director

Regional Sales Director

Lead Regional Sales Director

Regional Sales Director

Director of Client Relations

NC, SC

East NY, East PA, NJ, DC, MD, DE, VA

Georgia

West NY, West Virginia, West PA, OH

South Florida

North Florida

MA Municipalities

Northern New England

Southern New England

North TX, OK, AR

KS, CO & MO

S. TX, LA

MS, AL

National Accounts

523

619

231

429

215

526

689

309

667

622

430

597

473

368

Contact

Title

Ext.

Email

Individual Solutions Sales Support Team

Sharon Canty-Porter

 

Sr. Insurance Professional

 

507

Contact

Title

Ext.

Email

Nick Barishian

Anthony Rodas

Jim Walsh

Tiffany Baker

Michelle King

Kimberly Olson

VP Individual Solutions & Internal Sales

Internal Sales Coordinator

Internal Sales Coordinator

Internal Sales Coordinator

Internal Sales Coordinator

Internal Sales Coordinator

374

366

255

421

641

401

Contact

Email

Customer Service

Premium Services

Special Billing

Issue (Group & Worksite)

GA Individual

Group Services (Group Accounting & Issue)

Contact

Title

Ext.

Email

Van Ngo

Kyrie Mohammed

Implementation Support

Implementation Support

465

954

Commissions

Compliance

Producer Contracting

Producer commission related matters

Compliance related matters

Producer contracting/onboarding matters

Term Life, AD&D, Short-Term (RGA) & Long-Term Disability (DRMS) 

Contact

Title

Telephone

Email

Michael Spring

Director Premium Services

415

Permanent Life, Accident, Critical Illness, Short & Long Term Disability (EDO/EDOP) 

Contact

Title

Telephone

Email

Client Services: English

Client Services: Spanish

Karen Santorelli

Douglas Sabin

Carol Espinosa

 

 

Manager of Worksite Billing

Manager of Worksite and Special Billing

Director of Contact Center

 

222

223

334

434

488

Integrated Cases (All Products )

Contact

Title

Telephone

Email

Michael Spring

Director of Premium Services

415

Claim Services
Claim kits can be found here. Please follow the instructions on the claim kits when completing and sending claims to Boston Mutual. Below are service contact phone and fax numbers that may be used in the event an employee needs to contact Boston Mutual Life.

Contact

General Contact Line

Cyndy Peterson

Becky Johnson

Robert Wood

Life & Critical Illness & Short-Term (RGA) Disability Claims

Accident Claims

BML/AFA Disability Claims

BML/DRMS Long-Term Disability Claims

BML/GRP Disability Claims

Title

 

Second VP, Claims

Manager, Life Claims

Manager, Health & Disability Claims

Fax

F: 781-770-0492

F: 781-770-0492

F: 781-770-0492

F: 781-770-0492

F: 781-770-0492

F: 888-453-5127

F: 888-594-5729

F: 207-766-3448

F: 855-864-0530

Telephone

Ext. 683; T: 877-212-2950

Ext. 350

Ext. 251

Secure Email: Sensitive information should be emailed securely to the appropriate area through our website at https://portal.bostonmutual.com/family/EmailUsLogin.aspx

Policy Service: Email completed service forms to [email protected]

Issue Service: Email completed applications to [email protected] 

Agent Web: Stay in touch with what’s happening at Boston Mutual Life Insurance. Log on to our Agent Web to review our sales and business practices, access your commission statements and other useful producer information. Just follow these simple steps:

1. Navigate to Agent Web here.

2. From the Agent Web log in Screen, enter your username which is your payroll number. If you are not sure of your payroll number, please check your commission statement or the top of your check stub where it reads “file no.” Use only use the last 5 numbers, dropping the zero at the beginning.

3. If you need to have your password reset, please send an email to [email protected].