Boston Mutual Life Insurance Company
Privacy Notices

Boston Mutual Life Insurance Company
(Herein referred to as “we”, “us”, “our”)

Protecting Your Information

To protect your nonpublic personal information, we maintain: physical, electronic and procedural safeguards.

Collecting Information

We collect information about you in order to conduct business. Such uses are: to process requests for insurance products, to provide customer service, to process claims, to fulfill legal and regulatory requirements and for other lawful purposes. We collect this information from you, as well as from other sources. We restrict access to your information to those working on our behalf who have a need to know it in order for us to provide products and services to you. We require them to secure the information and keep it confidential.

Information we collect may include all the information you share with us including, for example, your:

  • name
  • employer name and income
  • address
  • beneficiary data
  • telephone number
  • financial account numbers
  • date of birth
  • medical information
  • social security or tax identification number
  • and other information you share with us

We may also collect data we receive from other sources, as allowed by law, which may include:

  • medical information
  • consumer report information in accordance with the Fair Credit Reporting Act
  • participant information from organizations that purchase products or services from us for the benefit of their members or employees, such as group insurance
  • information to assist us in complying with state and federal laws

Sharing Information

We do not share information about our customers or former customers with anyone, except as permitted or required by law.

We may share your information with third parties without your authorization as permitted by law. Such information is used on our behalf by these third parties to:

  • process or service your insurance transactions with us
  • perform underwriting, administrative, account maintenance and claims functions
  • provide customer service or reinsurance coverage
  • prevent fraud
  • perform other business functions on our behalf

We may also share your information with:

  • a consumer reporting agency in accordance with the Fair Credit Reporting Act
  • a third party to comply with federal, state or local laws, subpoenas, or summonses
  • regulators
  • or as otherwise permitted or required by law.

Third parties receiving information from us are required to: keep it confidential and to comply with all applicable federal and state privacy laws.


You have the right to request access to all the information we have on you. You must make your request in writing at the address below.


You have the right to request an amendment, correction or deletion of information which we hold about you which you believe may be inaccurate. We are not obligated to make updates to your data based on your request. You must make the request in writing and state the reasons you are requesting the change. Write us at the address below.

If you have questions about this notice or would like more information about our privacy policies, please write us at:

Boston Mutual Life Insurance Company
Attention: Privacy Office
120 Royall Street • Canton, MA 02021

Download PDF version of Boston Mutual’s Privacy Policy 

For those individuals participating in our Medical Expense Reimbursement Coverage please click here for the additional HIPAA Notice of Privacy Practices.

For those individuals participating in our Erie Pennsylvania Dental Coverage (BAI Dental Plan) please click here for the additional HIPAA Notice of Privacy Practices