We‘re there for you in time of need. It‘s what families do. To speak with a Claim Services Representative, please contact us toll free at 877-212-2950. Or, if you would like to file a claim directly, please click here for our claim forms.
Our mailing address is:Boston Mutual Life Insurance Company
120 Royall St.
Canton, Massachusetts 02021
Business Hours: 8:00 a.m. – 5:00 p.m. ET (Mon-Fri)
Open communications keep families strong. That’s why we’re always ready to answer your questions and offer the help you need. To speak with a Customer Service Representative, please contact us toll free at 877.624.2249. Or, if you would like to make a change to your policy, you may find the appropriate forms by clicking here.
Protecting your personal information is important to us. We offer a secure e-mail transmission to maintain your privacy. Please click here to log-in or register your email address and send a secure email to one of our teams:
The Federal government estimates the annual cost of insurance fraud to be in the billions of dollars. Boston Mutual Life Insurance Company, committed to protecting our policyholders and preventing losses due to fraud, has established a Special Investigations Unit. To report suspected fraud or abuse, please call our toll-free telephone number, 877.213.9779.
Disaster Recovery and Business Continuity
In the event that you have a question about your coverage during a government declared disaster situation, occurring at either your location or ours, we ask that you please call our toll free number 800.669.2668. All calls, as well as any mail we may receive, will be answered at either our primary administrative facility or routed to our Disaster Recovery and Business Continuity center. If necessary, additional staff will be available to assist you and informational updates may be posted on this website.