Statement of Ethical Market Conduct

Since 1891, Boston Mutual has been providing affordable insurance coverages to working people. We are committed to the promises we have made to you, our customers.

To preserve the trust you have placed in us, we pledge the following:

  • To retain professional, ethical, well-trained people to sell and service our products;
  • To provide you with product information that is clear and honest;
  • To ensure that our sales representatives offer products suited to your insurance needs and financial objectives;
  • To adhere to all appropriate laws and regulations;
  • To deliver prompt, accurate, and courteous service;
  • To respect the confidentiality of information you share with us;
  • To resolve any dispute you may have with us quickly and fairly.