2022 was a transformational year for all of us at Boston Mutual Life Insurance Company.
It was a year of action – of noteworthy achievements, milestones, and momentum for the organization as we move forward on our strategic plans.
We are proud of our achievements and momentum in 2022, and are more confident than ever that we will create a brighter tomorrow for all those we serve – our policyholders, producers, employees, and communities.
2022 Company Highlights
ALIGNMENT TO SUPPORT SALES GROWTH
Continued to evolve our Distribution and Business Development Strategic Business Center to maximize sales opportunities in our target markets and increase our reach to those we serve through new and evolving distribution channels.
BUILDING OUT THE CUSTOMER EXPERIENCE
Made significant investments in our employees’ and our customers’ future with the launch of a multi-year, multi-dimensional project to replace our legacy processes and systems with a more streamlined and modernized customer experience.
BEING THERE FOR OUR EMPLOYEES
Commitment to our people with employee life cycle initiatives to increase communication, engagement, and collaboration to better support the employee experience.
FINANCIAL STRENGTH FOR INVESTMENTS IN OUR FUTURE
Maintained a strong balance sheet and financial wherewithal to continue to deliver on our promises for working Americans.
GIVING BACK TO OUR COMMUNITIES
Exemplified the goodness of mutuality with increased engagement within our communities as active corporate citizens, including the return to in-person employee volunteer activities.
EXPANDING OUR CORPORATE PRESENCE
Opened a corporate office in Omaha, Nebraska—the first non-sales office outside of Massachusetts in the company’s history.