Recognitions

Boston Mutual Life Insurance Company was founded as a mutual life insurance company that acts in the best interests of its policyholders, producers, employees, and local communities. We are committed to delivering on our promises and providing financial peace of mind for all those we serve.

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Accolades

Boston Mutual Life Insurance has proven our dedication to an organizational culture of diversity, equity, and inclusion through our CEO Pledge for Diversity & Inclusion involvement, financial strength through our A.M. Best “A” rating, dedication to raising awareness about the importance of early education as a founding member of the Massachusetts Business Coalition for Early Childhood Education, commitment to giving back through our spot on Boston Business Journal’s Most Charitable Companies list, and support for our communities through our corporate citizenship program, Making An Impact. In 2022 alone, we donated more than $250,000 to 131 charitable causes! Also in 2022, our Chairman, CEO and President Paul A. Quaranto, Jr., was awarded the Distinguished Service Award by the American Council of Life Insurers (ACLI) Forum 500. Paul was also selected as ACLI Chair-Elect for their Board of Directors and will become the Chair in September 2023.

Testimonials

We understand that many of our customers contact us during difficult times. We’re glad to be able to help out in their time of need and grateful for their kind words on how we were able to provide comfort.

I Was Completely Taken Aback By My Claims Examiner Yolanda Young! Her Compassion Was So Comforting! The World Needs More Yolanda's Thank You So Very Much!
2022
Yolanda Was Wonderful! After A Stressful Day, She Answered All Of My Questions And Made My Day!
2022
Customer Service Was The Best, And The Claim Form Was Very Easy To Fill Out Everyone Was Professional, Polite, And Courteous
2022
I Simply Want To Thank You For Your Patience And Understanding And Your Time Spent On This Claim It's Something I Never Thought I Would Have To Face
2022
It's Good To Have A Company Like Boston Mutual Because With Some Others, It's Hard To Communicate This Company Is Truly Committed Thank You Very Much
2022
My Grief Is Still Unbearable, However The Representatives And Staff Always Made Me Feel Better When I Had To Fill Out Forms Or Ask Questions I Will Always Cherish Your Staff For Their Compassion!
2022
Maddie Has Been There All Along The Way, Answering Any Questions And Providing Our Family With Genuine Condolences As We Went Through The Loss Of My Mother
2022
Thank You For The Timely Response And Navigating This Process During A Very Difficult Time
2022
Two Reps For The Company, Yolanda & Kathy, Were So Kind And So Helpful I Am Grateful For Their Help I'm So Glad I Could Talk To People, Without Having To Push A Million Buttons
2022
Thank You For Your Quick Response During This Difficult Time
2022
I Have Been With Boston Mutual For Over 30 Years I Filed 3 Claims And Have Been Very Satisfied With Your Service Very Time Thank You
2022
I've Never Been Through This Process Before And Was Expecting The Worst It Was Easy, Timely, And Anyone I Spoke To Was Very Friendly And Helpful
2022
Compared To The Other Organizations I Had To Deal With After My Mother's Death, Boston Mutual Was The Easiest And Most Efficient Thank You
2022
You All Make A Very Difficult And Stressful Time So Much Easier For Us Thank You To All Who Helped Us Along The Way! So Thankful To You All!
2022
Fast, friendly service in our time of sorrow.
2022
I think the process was easy to follow and the employees were great. Thank you for the outstanding service.
2022
You did a great job. Very easy and the claim was processed so fast. Thank you.
2022
The representative I spoke with was patient, professional and made sure I had all the time needed to get the required information.
2022
The Claim Was Expedited In A Timely Manner Very Helpful Staff
2022
Your kindness & helpful attitude meant a lot to me during this time. You all were very helpful & understanding. Thanks to all of you!
2022
During this time of crisis, you've shown professionalism in every way. You should be commended for all that you are doing. During my time of grieving for the loss of my husband, may I say thank you for your help.
2021
I would like to thank the entire team for the manner which you handled the death claim for my wife. Special thanks to Hazel for being so understanding, courteous and professional.
2021
I just want to thank Brittany Ahearn for her excellent communication and professionalism. She had a lot of compassion and supported me during this difficult time. I just hope and pray if my time comes, my only son will have the same support and attention.
2021
I want to commend your claim service representative for the excellent job in getting my insurance settled quickly and efficiently. Very excellent job and I feel that the hard work accomplished should not go unrecognized.
2021
You handled our claim after the loss of my Mom in a prompt and very courteous manner. Thank you for that!
2021
Every step was met with caring and efficient people. Very easy to work with. Thank you!
2021
5 stars for Amada Sepulveda, Sr. Claim Examiner! Over the years, she has been super helpful and is very knowledgeable and professional. Thank you, Amada.
2021
I expected a more difficult process with the claim for my mother's life insurance. I was impressed at the expression of sympathy and how smooth the process was. Thank you.
2021
Process was handled with care and dignity under such a sad and difficult situation.
2021
Hazel and the claims team were great. They were helpful, knowledgeable, patient and professional. They went above and beyond to walk me through the process. I'm grateful for their assistance and prompt resolution of the claim.
2021
All of the representatives we spoke to or emailed were very professional. Your life insurance company made a very sad time in our lives a lot easier with how well our claim was processed - many thanks!
2021
Claim forms were easy to follow and complete. Phone tree was direct. Those answering were helpful and responsive. Very pleased working with Boston Mutual.
2021
y time of grief, you showed me great sympathy and thought. Thank you.
2021
Everything was great! I was very pleased with how quickly I received the check.
2020
I want to thank you for your help. Your reps were very kind and knowledgeable in helping me make my claim.
2020
I'm happy my employer has partnered with Boston Mutual. Thank you for processing my claim so quickly.
2019
Great experience pre and post claim! Keep doing things right!
2019
For questions, or to explore your options with Boston Mutual Life Insurance, contact a representative in your area!
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